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Q: Only one of several sections are showing on Bridgemates even though I set up more sections.
A: You have probably used the main Create New Session button when creating a subsequent section. You much use ther New Section button on the first session's Setup tab.
Q: After importing, there are insufficient results in Compscore3.
A: The Bridgemate server may have become disconnected through the session. Have a look at our When Things Go Wrong document.
Q: The Bridgemate Control Software was closed during a session by mistake.
A: On the Setup tab, click the Advanced button and click Re-launch. Do NOT click Launch on the main Setup tab or you will lose everything. Mopre details in our When Things Go Wrong document.
Q: I need to curtail a session.
A: On the Setup tab, select Bridgmate Functions and select your propsoed final round from the dropdown and click Curtail.
Q: One Bridgemate often shows 'Fail to Send'.
A: It may need fine-tuning. Go to the Setup menu (setup PIN is 749), click Info then on the next screen, press and hold ther '5' key until it shows a fine tuning number. Release and re-press the '5' key and this should reduce the fine tuning number to zero which is optimum.
Q: A Bridgemate appears to be in factory test mode."
A: There is a special sequence of keys to clear this. Press the following keys in sequence: 2 then 5, then NT then Diamonds."
Q: Can CS2 accommodate Individuals movements?
A: This may be incororated into a later build. The predecessor Compscore2 can manage some individual movements.
Q: Can I transfer a session from one PC to another.
A: This can be done via the web site CSV export file, which are stored in c:\Compscore3\Web\CSV Files\Archive after uploading. On the receiving PC, open Compscore3, select File | Import | Compscore3 Session CSV File and navigate to the CSV file on the other PC or on a memory stick.
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